Our mission is to supply our customers with on-time delivery of the highest quality test results and services, which consistently meet the performance criteria.
This is achieved through our programme of continuous improvement for our operational procedures as well as extensive quality measures, which include:
- multiple controls and operational cross-checks
- duplicate analysis of each sample
- full traceability of all reagents, instruments and personnel involved in analysis
- use of statistically valid sample sizes to assure minimum risk error
- use of our proprietary Fast IDSM DNA extraction system that minimizes DNA degradation and PCR inhibitors, maximizes yield, and is successful even with the most complex samples
- participation in international proficiency testing programmes (GeMMA, AOCS, ISTA, and FAPAS)
- accreditation in accordance with DIN EN ISO/IEC 17025, the international standard for laboratory accreditation.
Our quality system is under regular review. All our team members are committed to excellence in the quality of the examinations and in customer service.